How can we help?

We proudly distribute leading industry names including Rational, AccuTemp, Amerikooler, Sandenvendo, among others. We continuously collaborate with and add new reputable brands to ensure our customers have access to the best commercial kitchen equipment available.

If you’re looking for something not listed on our site, feel free to reach out at support@sahkitchenequipment.com, and we’ll do our best to arrange it for you at best possible rate.

All our products are sourced directly from authorized dealers and manufacturers. We verify product authenticity and adhere to strict quality standards, so you can be confident you’re receiving genuine, high-performance equipment.

Warranty terms and after-sales support vary by manufacturer. We work closely with each brand to ensure that you receive full warranty coverage and expert support, and our team is always ready to assist with any queries or issues that may arise.

You can easily place an order through our website, by calling our sales team, or via email. We’re here to guide you through every step—from product selection to delivery—making the process as smooth as possible.

We understand the importance of timely delivery. Here’s a breakdown of our estimated delivery timeline:

Order Cutoff Time: 1:00 PM (EST)

Order Handling Time: 1 – 2 business days.

Transit Time: 1 – 5 business days.

Total Delivery Time: 2 – 7 business days.

Our Business Days: Monday – Friday

Please note that delivery time for orders shipping directly from the manufacturer’s warehouse may vary, you can read our Shipping Policy for more details.

Rest assured, we work diligently to get your order to you as quickly as possible so you can get your product without any delay.

We coordinate closely with our partner manufacturers to ensure timely delivery. For installation, many products come with professional setup services or guidance; if needed, we can also recommend trusted service providers in your area.

While we are not a manufacturer, we provide access to maintenance and repair services through our network of trusted partners. Regular servicing can help extend the life of your equipment and keep your kitchen running efficiently.

The commercial kitchen market is always evolving. We continuously review and add new brands and products that meet our strict quality and performance criteria, ensuring you have access to the latest innovations.

We understand that investing in commercial kitchen equipment is a significant decision. That’s why we offer flexible financing options in partnership with leading financial institutions to help you manage your budget more effectively. You can contact us directly to inquire.

Our knowledgeable customer support team is available during business hours to provide technical assistance, product advice, and service recommendations. You can reach us via phone, email, or live chat on our website.

You can reach us via email at support@sahkitchenequipment.com or call us at +1 307-439-4954 during business hours. We also offer live chat on our website for quick assistance.

Yes, we offer free shipping on most of our products with minimum order value of $200 within the continental U.S. Some oversized or specialty items may have additional shipping fees, which will be either mentioned at checkout or communicated after your order is placed.

You can track your order with your order details here.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier’s website. You can also contact our support team via chat or email for help.

If you’re logged into your account, click on the “My Account” button along the top right of your screen (In mobile devices, you need to click hamburger icon in top left). From the “My Account” screen, then select “Order” to view your orders history.

Absolutely! We offer special pricing and support for bulk orders. Contact our sales team to discuss your requirements.

Yes. Please complete our return form and someone will contact you within one business day. However, non-returnable items cannot be returned. Please read our Shipping & Return policy for more details.

Please contact us via email to submit your tax exemption form.

In most cases we recommend lift gate service for items that cannot be carried by one or two people. Without liftgate service, the freight carrier will expect you to unload the item from the truck. That can lead to significant delivery delays and additional costs if you need the service and don’t request it. Items over 84 inches typically cannot be offloaded with a liftgate and require a loading dock, forklift, or flatbed.

Currently, we only ship within the United States. For international orders, please contact us to discuss possible shipping options.

Unfortunately, our primary shipping partner does not deliver to PO Boxes, and we are unable to accept a PO Box as a valid delivery address. We apologize for any inconvenience this may cause.

No. In fact, we works with most of the restaurant equipment and supplies manufacturers in US, making us your one-stop shop. If you want something that you don’t see on the site, please contact us at support@sahkitchenequipment.com and we’ll work to provide it or an equivalent.

We offers many products for home chefs in our site. However, please note most of our manufacturers will not honor their warranties on commercial products used in residential settings or vice versa.

No. Every product we sells is new from the manufacturer. We don’t offer used items because we believe you get better value from buying new.

We are always seeking to add new brands that align with our needs and the needs of our customers. To be considered, please contact us, a member of our vendor team will reach out if we think your business is a good fit.